Shipping policy

Delivery areas
We ship within France and Europe. Pickup point delivery is available in France only.

 

Available delivery methods
- Mondial Relay: pickup point delivery (France only)
- Colissimo: home delivery (France and Europe)

 

Order processing time
Each object is made to order in our workshop in the South of France. Orders are processed within a maximum of 5 working days after payment confirmation.

 

Pre-orders
Some colors may be offered as pre-order when temporarily unavailable. In this case, shipping takes place within 15 days of payment confirmation, this timeframe replacing the standard processing time indicated above for the items concerned.

 

Delivery times
Once shipped, delivery within France is generally completed within 3 to 6 working days, depending on the chosen carrier. For Europe, allow a few extra days depending on the country.

 

Shipping fees
France:
- Pickup point (Mondial Relay): €4.90, free on orders over €50
- Home delivery (Colissimo): €5.90

Europe (home delivery only):
- Belgium: €9.90
- Switzerland: €14.90
- Other European Union countries: €14.90

 

Order tracking
A tracking number is provided directly through the online store so you can follow the progress of your package.

 

Delays and exceptional circumstances
Delivery times may be extended during busy periods (holidays, promotions…) or due to exceptional circumstances beyond our control (strikes, extreme weather, force majeure, etc.).
Once the order has been shipped and handed over to the carrier, s7de studio cannot be held responsible for delays or delivery issues attributable to the carrier.